Shipping policy
Shipping
We ship globally with FedEx, DPD and Royal Mail.
Orders are usually despatched within 4-5 working days of order. This is to allow time for your crystals to be packaged well for a safe arrival.
Available shipping methods for your order will be calculated and shown at checkout.
UK Shipping Costs
Flat Cost of £6.00
Royal Mail 24 and 48 Hour will cover your items value up to £150
*You will not be covered for the value of the items if your parcel was to go missing or items were damaged in transit. Please opt in for insurance to be fully covered.
Worldwide Shipping Costs
Shipping prices are displayed at checkout, include insurance cover for the value of your items and are calculated based on volumetric weight (weight and size) of your parcel.
Royal Mail compensation covers you up to £250 of the value of your parcel.
If the cost differs significantly from your calculated shipping amount, we will contact you.
Shipping times may vary based on your location, but please allow up to 5 working days.
Customers are responsible for paying import duty tax.